Shipping policy

Last updated: 22/05/2026

Shipping Policy

This Shipping Policy explains how orders placed on amelyaparis.com are processed, shipped, and delivered.

Orders are carefully prepared and processed before shipment.

Most orders are shipped within 1–3 business days after payment confirmation.

During periods of high demand, holidays, or promotional events, processing times may occasionally require additional time.

Once your order has been processed, you will receive a confirmation email.

We currently ship to selected international destinations available at checkout.

Estimated delivery time is approximately 9–13 business days after shipment.

Delivery estimates begin once the order has been processed and shipped.

Delivery times may occasionally vary depending on local carrier operations, customs processing, weather conditions, or destination country logistics.

Shipping is free on all orders.

No additional shipping charges are applied after checkout.

Tracking information is provided for all orders.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking updates may require up to 48 hours before appearing in the carrier tracking system.

Customers may also track their order directly through the “Track Your Order” page available on the Site.

For most destinations, customers do not experience additional import charges upon delivery.

However, depending on the destination country and local regulations, customs duties, import taxes, or handling fees may occasionally apply.

Any such charges remain determined by local authorities and are outside the control of Amelya Paris.

Customers are responsible for providing accurate shipping details at checkout.

If an order is returned due to incorrect address information or unsuccessful delivery attempts, additional shipping fees may apply for reshipment.

If your order appears delayed, lost, or arrives damaged, please contact our support team with your order number and any relevant information.

Where necessary, supporting photos or additional information may be requested to assist the investigation.

After confirmation of a lost shipment, a replacement or refund may be offered depending on the situation and customer preference.

Email: contact@amelyaparis.com
Phone: +33 9 72 13 03 09
Brand: AMELYA PARIS